FAQ
Everything you need to know about SHACHI'S Spice Girl Sauces—from our chef-crafted ingredients and spice levels to shipping, gifts, and wholesale orders.
About the Brand & Ingredients
What makes SHACHI'S Spice Girl Sauces unique?
Every sauce is Indian-inspired and chef-crafted in small batches, not mass-produced—bringing vibrant, layered, spice-forward flavor to everyday meals with the versatility to fit however you already cook.
Who is the “Spice Girl” behind the brand?
Award-winning Chef Shachi Mehra—a Food Network Chopped winner and founder of Adya, her acclaimed Indian restaurant in Southern California. She created this line so anyone can bring those same bold, confident Indian flavors into their own cooking at home.
What’s the story behind the flavors?
Every recipe starts in Chef Shachi’s own kitchen, built from the flavors she grew up on and has spent her career reinterpreting. Each sauce is meant to be an easy entry point into Indian cooking—no pantry overhaul required, just one jar and whatever you’re already making.
Where are the sauces made?
Our sauces are made in small batches in a licensed commercial kitchen, so every jar gets the same hands-on attention Chef Shachi brings to her own restaurant kitchen.
Are your sauces gluten-free, plant-based, and vegan?
All of our sauces are gluten-free. Our Original Hot Sauce, Tomato Chutney, and Tomatillo Chutney are plant-based and vegan. Our Tikka Masala Sauce contains dairy, so it is not vegan. Please check individual product labels for full ingredient details.
Do your sauces contain allergens?
Every sauce is a little different, so please check the individual product label for full ingredient and allergen details before purchasing or serving.
Are there any artificial preservatives or added flavors?
No. Our sauces are made with clean, premium ingredients—no artificial flavors and no artificial preservatives.
How are the sauces shelf-stable without artificial preservatives?
We rely on food-safe processing methods and naturally preserving ingredients (like acidity) rather than artificial additives. This keeps the sauces shelf-stable unopened and safe for the fridge once opened—see shelf life details below.
Our Products & How to Use Them
What products do you currently offer?
We currently offer four signature products:
- Original Hot Sauce—Bright, bold Indian heat
- Tomato Chutney—Sweet, spiced, and savory
- Tomatillo Chutney—Zesty, tangy, and a little smoky
- Tikka Masala Sauce—Creamy, deeply spiced, and comforting
How spicy is each product?
| Product | Heat Level |
|---|---|
| Original Hot Sauce | 🌶️🌶️🌶️ Fiery, balanced with acidity and umami |
| Tomato Chutney | 🌶️ Mild, sweet-forward |
| Tomatillo Chutney | 🌶️🌶️ Tangy with a light kick |
| Tikka Masala Sauce | 🌶️ Mild, warm spice rather than heat |
How should I use the chutneys and sauces?
- Original Hot Sauce: Drizzle over eggs, tacos, pizza, avocado toast, or breakfast burritos.
- Tomato Chutney: Spread on sandwiches, pair with a cheese board, or serve over warm flatbread.
- Tomatillo Chutney: Use as a dip, spoon over nachos, or toss with roasted veggies.
- Tikka Masala Sauce: Use as a simmer sauce for chicken or vegetables, or pour over pasta for an instant comfort meal.
What is the shelf life of the sauces?
- Unopened: Each jar is marked with a best-by date, typically 12–18 months from production.
- Opened: Refrigerate after opening and enjoy within 3 months for best flavor.
- How to tell if a jar has turned: As with any fresh, preservative-free product, don’t use a jar if you notice an off smell, visible mold, or a change in color or texture—when in doubt, throw it out.
Shipping, Returns & Gifts
Where do you ship?
We currently ship nationwide across the United States, including Hawaii. We don’t yet ship internationally, but sign up for our newsletter to be the first to know if that changes.
How much does shipping cost?
Shipping is calculated automatically at checkout based on your order size and destination.
Spice Tip: We occasionally share exclusive free shipping codes with our Flavor Fam—sign up for our newsletter at the bottom of the homepage so you never miss one.
How long does delivery take?
Delivery times vary by destination, but you can generally expect your order within 5–7 business days.
Can I track my order?
Yes—once your order ships, you’ll receive a confirmation email with tracking information.
What should I do if my package arrives damaged, or an item is wrong or missing?
Contact us through our Contact Form with your order number, and we’ll make it right.
What is your return policy?
Because our products are perishable food items, we’re unable to accept returns. If something about your order isn’t right, contact us and we’ll make it right.
Can I add a gift note to my order?
Yes—leave your custom message in the notes field at checkout and we’ll make sure it’s included.
Wholesale & Bulk Orders
Do you offer wholesale or bulk ordering?
Yes. We partner with retailers, creators, and event planners. Reach out through our Contact Form to discuss wholesale or bulk pricing.
Still have a question?
We’re happy to help. Send us a message and our team will get back to you.